Started in 2001, Citara Systems is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Central Massachusetts. Our team of talented IT professionals can solve your IT nightmares once and for all.
Here’s why so many businesses depend on Citara Systems for complete IT services and support:
- We develop customized 3-5 year IT management plans that provide specific solutions and budgets to our clients IT network challenges.
- We reduce operational expenses for our clients by an average of $2500 per employee per year which allows them to re-invest the savings into high-performing and highly secure technology solutions.
- Our technicians work with our clients’ software, SaaS and operations technology vendors to make sure their programs work seamlessly on all servers and computers used by our clients.
- We respond within 5 minutes to all emergency service ticket calls, and within 10 minutes of all non-emergency ticket calls our client’s make. We do so with the goal to permanently resolve any IT issue.
- We provide proactive IT management to all servers and computers with 24/7 cybersecurity oversight so our clients can rest easy knowing their IT network will not experience productivity downtime.
- We do not require any long-term service contracts which allows our clients to hold us accountable for providing top notch service and support at all times.
- We offer “All-In” and upfront fixed pricing for our IT management and back-up /data-recovery services so you will know exactly you are paying each month for our services.
- We offer a proven, multi-layered cybersecurity management process that often catches and resolves potential breaches BEFORE they can do any harm to our client’s IT infrastructure.
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Citara Systems is here to team up with you and your company for expert support.