Citara Systems Blog

Citara Systems has been serving the New England area since 2001, providing Managed IT Services that positively impact our client's businesses and gives owners peace of mind.

Tip of the Week: Communication Practices to Support Your Business

Tip of the Week: Communication Practices to Support Your Business

Nowadays, there is little more important to a business than communication, especially when it comes to keeping your clients and customers in the loop. Even in the best of times, this kind of communication is critical. Let’s review a few communication best practices that you and your team should always keep in mind for this week’s tip.

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Hosted VoIP Is a Communications Game Changer

Hosted VoIP Is a Communications Game Changer

For the small business owner, this has to go down as one of the most challenging periods in recent memory. Many of the more fortunate businesses have shifted their operations remotely as stay-at-home orders were in place with varying degrees of success. Regardless of where your business is in relation to normal, you’ll always be looking for solutions that will both reduce costs and bring more dynamic functionality to your business. One such solution is hosted VoIP.

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Strengthening Communications for the New Year

Strengthening Communications for the New Year

A quick Google search for “the most important thing for a company to be successful” kicks back a huge number of results - with answers ranging from “effective team management” to “sales skills” to “good decision making” to “strong relationships.” What do the vast majority of these answers have in common? They all rely on effective communications skills. Considering this, it seems prudent to encourage the kind of communication that nurtures success.

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How Exactly Can VoIP Save You Money?

How Exactly Can VoIP Save You Money?

Many business owners like to crunch the numbers in order to fully understand where their hard-earned money is going. Essential business communication tools are just one of the things that are under your expense's category. However, phone service is dwindling across the globe, much in part due to the benefits associated with VoIP, or Voice over Internet Protocol. 

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VoIP Has More Features Than You Thought

VoIP Has More Features Than You Thought

Many small businesses are making the switch to Voice over Internet Protocol (VoIP). VoIP is able to provide many advantages over traditional landlines. Today, we will discuss features that even if you’ve already made the switch, you might not be taking advantage of. 

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Seven great Business Communications Options

Seven great Business Communications Options

Every business has to have some form of communication so they can interact with their customers and support the transactions that they make. Today, we’ll take a look at several communications options that the modern business has to improve its organizational communications.

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Sick of Spam Calls? VoIP is Partly to Blame

Sick of Spam Calls? VoIP is Partly to Blame

If you have access to a phone, chances are you’ve received a spammy robocall. In fact, you’ve probably received a bunch… but why? And how are these robocalls able to hide behind what looks to be a local number? Unfortunately, it’s because the scammers behind these robocalls are using a helpful business tool… Voice-over-Internet-Protocol telephony, also known as VoIP.

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