Citara Systems Blog

Citara Systems has been serving the New England area since 2001, providing Managed IT Services that positively impact our client's businesses and gives owners peace of mind.

A Few Tips for Securing Your Email Server

A Few Tips for Securing Your Email Server

All businesses rely on email, but we will admit that it’s not the sexiest technology solution out there. It’s more of a necessity rather than something you might get excited about implementing for your company. Still, this does not lessen its importance, so you should give it the same care you would any other aspect of your business’ IT infrastructure.

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How to Get Control of Your Inbox

How to Get Control of Your Inbox

As you read this sentence, think about the current state of your email inbox. Is it clean and crisp with only a handful of new emails on a daily basis, or is it an entangled mess filled with hundreds (or even thousands) of unread and often unimportant emails? If it’s the latter, you’re in luck; we’ve got some tips to help you finally get a grip on your email inbox.

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Are Your Remote Workers Dealing with Communication Fatigue?

Are Your Remote Workers Dealing with Communication Fatigue?

For many, working from home has been an adventure. A lot of workers were moved off site during the pandemic and now, a year later, are just now settling into working from home and the new expectations that this brings. People just had no idea how their job would change over the time they are away from their office. Today, we take a look at communications fatigue and what your business can do to help your remote workers from feeling overwhelmed. 

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Tip of the Week: Polling Your Outlook Contacts

Tip of the Week: Polling Your Outlook Contacts

Back in June, Microsoft applied an update to the Microsoft 365 version of their Outlook email platform, adding various features—including one that allows users to run a native poll through their email. Let’s go over how it works so that you can take advantage of this useful utility.

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Speed Up Your Email Communications with Gmail Templates

Speed Up Your Email Communications with Gmail Templates

Gmail is a popular option for businesses seeking to use email, one of the business world’s most popular solutions, seeing as it has a 33.7 percent market share. Many of these businesses may have found that they spend more time using Gmail than they would prefer. Fortunately, if this time is spent repeatedly writing the same message, there is a solution: Gmail templates.

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If an Email Subject is Urgent, Be Skeptical

If an Email Subject is Urgent, Be Skeptical

Important Update! Urgent! Expires in 1 Day! Confirm your Email Now! Your Password Has Been Stolen!

This type of messaging is often used in some of the most disarming phishing emails. As a business owner, you and your staff need to be vigilant when it comes to catching these scams.

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Switch the Hosted Email to Save Money

Switch the Hosted Email to Save Money

Email is one of the most common communication tools used by businesses, but not all options are as good as others. For this week’s tip, we’re recommending that you embrace hosted email in your own operations. Here’s why.

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Tip of the Week: Upping Your Efficiency with Email

Tip of the Week: Upping Your Efficiency with Email

Your business email is a very useful tool, if used properly. Unfortunately, there are plenty of ways that your email can also serve as a major time sink. For this week’s tip, we wanted to explore a few ways to help keep email useful, rather than distracting and stressful.

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Strengthening Communications for the New Year

Strengthening Communications for the New Year

A quick Google search for “the most important thing for a company to be successful” kicks back a huge number of results - with answers ranging from “effective team management” to “sales skills” to “good decision making” to “strong relationships.” What do the vast majority of these answers have in common? They all rely on effective communications skills. Considering this, it seems prudent to encourage the kind of communication that nurtures success.

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Tip of the Week: How to Use Email More Efficiently

Tip of the Week: How to Use Email More Efficiently

Email is almost certainly the most well-known solution that your business uses, so most users probably feel as though they have a pretty good handle on it. However, many of them are probably making things more difficult for themselves - and taking more time than they need to on it. This week, we’ll go over some easy tips to make your use of email more efficient.

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Tip of the Week: How to Identify (and Foil) a Phishing Attack

Tip of the Week: How to Identify (and Foil) a Phishing Attack

Phishing has been gaining notoriety in cybersecurity circles, as it has been used quite successfully in a variety of business infiltrations and data breaches. Many of the more well-known cyberattacks of the last few years were enabled by phishing. In order to protect your business’ interests, you and your team need to be able to identify these social engineering attempts. We’ll go over a few ways to do so for this week’s tip.

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Seven great Business Communications Options

Seven great Business Communications Options

Every business has to have some form of communication so they can interact with their customers and support the transactions that they make. Today, we’ll take a look at several communications options that the modern business has to improve its organizational communications.

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How Safe is Your Email?

how-safe-email

Email is (and has been) a prime method of communication for businesses of all sizes. With email comes a whole slew of issues that are essentially synonymous with the technology; spam, information overload, phishing, and information privacy. Even New England small businesses that only do business locally are at risk of these issues. Personal email accounts are equally at risk. Employing proper precautions and practices whenever communicating via email is very important to prevent the risk of security compromises, monetary loss, and even legality issues.

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