Citara Systems Blog

Citara Systems has been serving the New England area since 2001, providing Managed IT Services that positively impact our client's businesses and gives owners peace of mind.

Technology Labels May Help Consumers Stay Safe

Technology Labels May Help Consumers Stay Safe

It’s important to know what is in the food we eat, and in much the same way, it is also important that we know about the technology we use on a daily basis. A recent initiative is striving to place labels similar to those found for nutrition on Internet of Things devices to help consumers make better choices about their technology acquisitions.

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Tip of the Week: Curtail Burnout with These Useful Tips

Tip of the Week: Curtail Burnout with These Useful Tips

Burnout is a serious problem in the business environment, and if you are not careful, it can have profound effects on operations, productivity, and profitability in the long term. If you suspect that your employees are experiencing symptoms of burnout, you need to act on these symptoms and implement policies to protect your team from… well, themselves.

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Four Steps to Make Cybersecurity Training as Effective as Possible

Four Steps to Make Cybersecurity Training as Effective as Possible

Real cybersecurity preparedness is, like most things in a business, a team effort. Everyone needs to be aware of the best practices involved in cybersecurity. Naturally, this will involve training. In the interest of making sure this training is as effective as it needs to be, we’ve assembled a few best practices to keep in mind as you design a curriculum.

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Best Ways to Get the Most Out of Your Point of Sale System

Best Ways to Get the Most Out of Your Point of Sale System

Many small businesses that provide goods or services have a Point of Sale, or POS, as the primary workstation. As such, many of the business’ core processes run through it. These systems have a plethora of great features that are built right into them, and if you fail to take advantage of them, you could be wasting valuable time and resources.

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What You Should Know When Disposing of Connected Devices

What You Should Know When Disposing of Connected Devices

Unfortunately, technology does not last forever, and today’s culture of upgrades means that users of smartphones and other devices are constantly updating even when they don’t need to. This practice can extend to businesses, too. Businesses need to have a strategy in place that they can use when it is time to upgrade from older devices, including the way that you dispose of them. Here is how you can effectively dispose of your older connected devices without sacrificing the environment and your data privacy/security.

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How to Get Control of Your Inbox

How to Get Control of Your Inbox

As you read this sentence, think about the current state of your email inbox. Is it clean and crisp with only a handful of new emails on a daily basis, or is it an entangled mess filled with hundreds (or even thousands) of unread and often unimportant emails? If it’s the latter, you’re in luck; we’ve got some tips to help you finally get a grip on your email inbox.

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How an Old Computer is Actually Recycled

How an Old Computer is Actually Recycled

Regardless of how well a new device or gadget works when it is first acquired, they certainly don’t last forever. Eventually, the time comes that your old technology needs to be replaced, leaving you to dispose of it. This requires more than just a quick trip to the dumpster, however. These devices need to be properly recycled, as many contain hazardous materials.

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Automation Can Bring a Lot of Business Benefits, with Few Tradeoffs

Automation Can Bring a Lot of Business Benefits, with Few Tradeoffs

The most successful businesses are those that are always seeking to improve what they offer—oftentimes, taking a successful element and simply making it more efficient to deliver. In the past, this basically meant that businesses needed to have their employees work more quickly. However, today’s improved technology and the automation that it makes possible have delivered a much more consistent option.

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Productivity Is the Most Important Metric

Productivity Is the Most Important Metric

For any business endeavor, productivity has to be at the very top of the hierarchy of metrics. Think about it, it doesn’t matter what field you work in or what market you cater to, if your business isn’t productive it is going to have a hard time being profitable. For almost a year, many businesses have relied on remote workers due to the COVID-19 pandemic, and regardless of what you think about remote work, metrics have shown a fairly surprising rate of productivity out of remote workers over this time. With 12 months of data in hand, we take a look at why productivity is still a king of metrics and how the ongoing pandemic has affected the workforce’s productivity.

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Tip of the Week: How to Avoid Losing Your Tech While Out and About

Tip of the Week: How to Avoid Losing Your Tech While Out and About

Even before the COVID-19 pandemic forced many businesses into implementing remote operations, such work had been rising in popularity for a while. As a result, this only makes it more important to consider remote work as an option, particularly as the need to socially distance remains pressing.

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Best Practices for Keeping Your Passwords Secure, Yet Memorable

Best Practices for Keeping Your Passwords Secure, Yet Memorable

As the preeminent form of security online, passwords are currently the most important frontline defense to get right in your organization. However, many people often cut corners with their passwords to ensure they don’t forget them, recycling them across their many accounts. Let’s go over a few ways to help your team create secure passwords that they can commit to memory without shortchanging their efficacy.

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Rethinking Your Business’ IT Strategy Can Have A Lot of Benefits

Rethinking Your Business’ IT Strategy Can Have A Lot of Benefits

“Doing things the old-fashioned way” isn’t often how a managed service provider will operate, but in some respects, this really is the best course to take with your IT, at least in terms of strategy. Let’s consider some principles and best practices that have largely remained the same even as time has changed.

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What Are “Best Practices,” Anyways?

What Are “Best Practices,” Anyways?

We talk a lot—a lot—about “best practices” regarding IT and technology. However, it has come to our attention that not a lot of people necessarily know what this means, especially when it comes from an MSP. We wanted to take a few moments and go over what best practices are, and why it is important that they have a presence in your business’ IT.

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Cybersecurity Lessons to be Learned From a Spotify Hack

Cybersecurity Lessons to be Learned From a Spotify Hack

We will often keep an eye on current events to find practical examples to use as evidence in support of our recommended best practices, but a relatively recent Spotify hack has given us a special opportunity. We now have the opportunity to use this one story to reinforce not one, but two such practices. Let’s dive in, shall we?

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What’s Involved with a Professional Penetration Test

What’s Involved with a Professional Penetration Test

One of the most valuable things for a business to know, in terms of its cybersecurity, is how vulnerable it is to breaches and exploits. This kind of information can be gathered via a process called penetration testing, or “pen testing.” Let’s go over how the average pen test is conducted to see how these insights are collected.

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How Your Technology Can Help Employees Work Safely, from Anywhere

How Your Technology Can Help Employees Work Safely, from Anywhere

With the pandemic stretching on for so long, there are a lot of workplaces figuring out ways to reopen and resume operations. Due to today’s technology providing the option for some, many managers and business owners have elected to keep the office shut down and shift to remote operations. Technology is also assisting those who are going back into the workplace. Let’s examine some of the technology that is being used to accomplish workplace processes, in all the different ways it can.

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You Need to Focus on Your Cybersecurity on Three Fronts

You Need to Focus on Your Cybersecurity on Three Fronts

When a business gets hacked or loses data, it can turn out to be a problem that won’t go away. If your business is seeking to get the security it needs to protect the welfare of your employees, your clients, and your substantial investment, you have to start to look at the bigger picture. The security of your business happens at three levels and you need a plan for each. Today, we’ll take a look at these three levels.

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Make Sure Your Team Is Always Thinking about Security

Make Sure Your Team Is Always Thinking about Security

As a greater proportion of the workforce is spending time at home working remotely, it is important to keep security even more in mind than usual. Not only are people apt to be online more, they will also be outside of the protections that your business provides. This gives scammers an opportunity to embrace.

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Tip of the Week: Security Best Practices for All Business Sizes

Tip of the Week: Security Best Practices for All Business Sizes

Whether you’re referring to ransomware, phishing, data theft, spoofing, any of the many forms of cybercrime, it is something that all businesses need to prepare themselves for. While different business sizes will have differing scales to contend with, these kinds of preparations will involve the same basic principles. To help you best defend your company against cybercrime, here are a few tips based on those principles.

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How to Reduce Your Business’ Use of Paper

How to Reduce Your Business’ Use of Paper

While there are plenty of ways that a business can cut costs in the long term, one very effective way that this can be accomplished is by adopting more paperless solutions and printing less. As an added bonus, these solutions are also better for the environment as a whole, as they reduce the amount of resources being expended to do business. Let’s go over a few ways that you could cut back on your business’ paper expenditures over time.

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