Citara Systems Blog

Citara Systems has been serving the New England area since 2001, providing Managed IT Services that positively impact our client's businesses and gives owners peace of mind.

Everything You Need to Know to Protect Your Business from Shadow IT

Everything You Need to Know to Protect Your Business from Shadow IT

Shadow IT is a big problem in today’s business, but not a lot of people know about it. As powerful as technology can be if it is left unmonitored, it can run into problems. Shadow IT is unmonitored technology because it is brought onto a network without an IT administrator’s knowledge. Today, we talk a little bit about fighting shadow IT and how to get your staff on board.

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The Relative Benefits of Wired and Wireless Connections

The Relative Benefits of Wired and Wireless Connections

In the not-all-that-distant past, connectivity required an actual, physical connection between two endpoints. As a result, a wired connection was the only option for businesses to access online materials and resources. This leaves businesses with a choice to make: is a wired connection better for my operations, or should I implement wireless connectivity?

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Drones are for More than Espionage: Today’s Most Useful Applications

Drones are for More than Espionage: Today’s Most Useful Applications

Drones—they sure seem to be everywhere these days, don’t they? There’s a good reason for that. More than a hobbyist’s plaything or a military asset, drones have practical applications in a wide variety of industries. Let’s go over how different industries have adopted these handy devices to suit their needs.

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Self Education Can Put You and Your Business Ahead

Self Education Can Put You and Your Business Ahead

The pandemic has been difficult for many business owners, but in this time of peril there has been a silver lining. Many business owners have taken some of the time away from business to sharpen their technical skills. Some of the skills these entrepreneurs are looking to improve include their understanding of the software, telecommunications, and marketing that they use in the course of doing business. To do this, they are using some of the same resources that you use when you want help sharpening your skills: YouTube

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Speed Up Your Email Communications with Gmail Templates

Speed Up Your Email Communications with Gmail Templates

Gmail is a popular option for businesses seeking to use email, one of the business world’s most popular solutions, seeing as it has a 33.7 percent market share. Many of these businesses may have found that they spend more time using Gmail than they would prefer. Fortunately, if this time is spent repeatedly writing the same message, there is a solution: Gmail templates.

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Understanding Innovations to Technology Can Help You Use It

Understanding Innovations to Technology Can Help You Use It

In the 1980s, there was a cartoon by the name of G.I. Joe, based on action figures manufactured by toy giant Hasbro. Due to the popularity of this cartoon, they set out time each week to do a brief PSA aimed to educate kids about the dangers of certain actions. The tagline, “Now you know, and knowing is half the battle.” became entrenched in the lexicon. Now, over thirty years later, kids that grew up on G.I. Joe are business owners and have come to understand just how poignant that message is. Let’s take a look at a couple of ways businesses can expand their knowledge base and use it to improve their operations using IT.

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Comparing Sheets and Excel for Your Consideration

Comparing Sheets and Excel for Your Consideration

Spreadsheet-generation software is one of those tools that effectively offers all businesses some level of utility. Having said that, different business circumstances may lead to one title being a better option for your operations. Let’s compare Microsoft Excel to Google Sheets to see which one may work better for you, based on selected features and processes.

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Keep an Eye on Gmail’s New Capabilities

Keep an Eye on Gmail’s New Capabilities

Google is actively working to improve the working experience for their G Suite customers by continuing to innovate on their many products and services. This includes revamping Gmail to create a more integrated communication platform for businesses to take advantage of. Let’s take a few moments and examine what the upgraded Gmail will offer.

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Are Passwords Soon Going to Be a Thing of the Past?

Are Passwords Soon Going to Be a Thing of the Past?

Did you know that over 80 percent, eight-zero, of cyberattacks are the result of stolen access credentials? It’s no wonder that the username/password combination that we’re all used to is being actively phased out by many tech companies—including Microsoft—in favor of more secure, passwordless authentication measures.

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The Basics of Business Analytics

The Basics of Business Analytics

You may have heard the term “business analytics” thrown around before. This growing field can offer businesses of all sizes some substantial operational benefits in the form of optimized performance and improved decision making. Let’s review what business analytics are, and how you can embrace them to your advantage with technology.

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Office 365 Gets a New Name

Office 365 Gets a New Name

Microsoft has been a major player in the productivity space for decades. Their Microsoft Office platform was one of their first (and one of their most successful) products. Recently, the software giant rebranded their cloud-based Office 365 platform to Microsoft 365. Today, we’ll tell you what that means for consumers. 

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The Pandemic Has Brought Some Positive Progress

The Pandemic Has Brought Some Positive Progress

It is an unfortunate truth that not much can be said about the current pandemic that’s “positive.” Frankly, it’s hard to be positive, let alone laugh, despite how important it is that we are and do. We wanted to help fix that, so we’re sharing a few benefits of the situation we’re currently experiencing to take some well-earned comfort in.

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How a Content Filter Can Become Complicated

How a Content Filter Can Become Complicated

So, as the boss, you’re concerned about your employees wasting time, especially on the Internet. However, you can’t exactly keep them off the Internet, as that’s where their work is done. With distractions like social media, streaming, and literally everything else out there to draw their attention away, how can you hope to compete?

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Switch the Hosted Email to Save Money

Switch the Hosted Email to Save Money

Email is one of the most common communication tools used by businesses, but not all options are as good as others. For this week’s tip, we’re recommending that you embrace hosted email in your own operations. Here’s why.

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What to Look For in Your Business’ Wi-Fi Router

What to Look For in Your Business’ Wi-Fi Router

Your business depends quite a bit on its wireless connectivity, which means that your choice of router is an important consideration. Let’s review some of the key points that you need to remember as you select the router that best fits your needs.

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Be Careful Not to Set this Image as Your Wallpaper

Be Careful Not to Set this Image as Your Wallpaper

What would you think if I told you that you could break your smartphone by setting the wrong picture as its background? Well, you had better start thinking it, as a photograph has been discovered that has precisely that effect when it is set as the wallpaper. Let’s unwrap this admittedly crazy story to get a better handle on the situation.

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Using VoIP Can Take Your Company Further

Using VoIP Can Take Your Company Further

Voice over Internet Protocol has been one of the most dynamically growing products in all of information technology. Today, over 30 percent of businesses are using VoIP, and that number is growing fast. VoIP presents some extraordinary benefits for businesses that do business internationally. Today, we’ll take a look at VoIP’s trends and how it can be an effective investment for your company.

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Cloud or On-site? That is the Question

Cloud or On-site? That is the Question

The small business has been really hit hard recently.  With around one-sixth of the workforce working online because of the COVID-19 pandemic, businesses have been doing some hand wringing about their future IT investments. Do you keep your computing resource onsite or do you look to the cloud to fill in? Today, we will take a look at this very question.

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Hosted VoIP Is a Communications Game Changer

Hosted VoIP Is a Communications Game Changer

For the small business owner, this has to go down as one of the most challenging periods in recent memory. Many of the more fortunate businesses have shifted their operations remotely as stay-at-home orders were in place with varying degrees of success. Regardless of where your business is in relation to normal, you’ll always be looking for solutions that will both reduce costs and bring more dynamic functionality to your business. One such solution is hosted VoIP.

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How Technology Can Assist Education Right Now

How Technology Can Assist Education Right Now

The influence of COVID-19 has permeated through most aspects of daily life, from the way we live, communicate, work, and for many, the way we learn. As schools must remain closed for now, that is not to say that the learning process will necessarily be suspended for all. Many institutions already have the necessary tools in place to continue their students’ education in the form of remote learning, but for many, this is uncharted territory.

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